ATF Finance values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:
The information we collect
We only collect information that you give us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Sometimes other companies may pass on your contact details, but we check that you have given permission to do this. Ordinarily we will only ask for the following information:
• Your Name
• Your Company’s Name
• Your Contact Details
Should we do business with you, we may require additional information about your company including financial information.
The legal basis for processing your personal data
In general the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.
There are times where we will want to tell you about new products or services we are offering and about data protection news. In this case we shall be using legitimate interest as the basis of for processing.
Cookies
Cookies are small text files that we use to improve your experience of our website. The cookie file is generated by our website and is accepted and processed by your computer’s browser software. You can disable the cookies using your browser’s options, although if you do this you may not be able to use some of the services shown on this site.
Africa Trade Finance sets no third-party (tracking) cookies in your browser.
First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. Africa Trade Finance only sets first-party cookies to store any custom preferences. First-party cookies are set by our web server and shared only to our domain.
How we use your data
We use the information you give us in the following ways:
• Provide you with the service or information you’ve requested
• Keep you informed and updated on relevant products you may be interested in
• Improve our website and the range of services and products we provide
• Provide you with useful information about news, events and conferences
• Administer your file
• Assist our clients with data processing services
Who we share your data with
We will not share your data to any other company without your prior consent. We will never sell your data to another company.
Please note that we may on occasion be required to share your information with the following categories of recipients:
Third parties who provide services on our behalf. We have taken steps to ensure that all such entities keep your data confidential and secure and only use it for the purposes that we have specified and have informed you of. Our service providers are subject to data processing agreements that are, or are in the process of being updated to become, compliant with the requirements set out in the GDPR.
In relation to any other third parties, we will only disclose your information in the following circumstances:
• where you have given your consent;
• where we are required to do so by law or enforceable request by a regulatory body;
• where it is necessary for the purpose of, or in connection with legal proceedings or in order to exercise or defend legal rights;
International transfers
When we transfer personal data outside the EEA, we will explain the legal basis for this transfer to you at the time of the processing.
Keeping your information safe
We take data protection and data security very seriously. We have implemented a number of organizational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.
Data retention
Our data retention policy details the length of time we keep the various types of personal data for. There are some statutory data retention periods that we must comply with, e.g. financial information must be kept of 6 years, but in general if we have not been in contact with you for 6 years, we shall delete the personal data we collected from you from our systems.
